We’re pleased to announce we’ve been awarded two new Advanced Specialisations by Microsoft: Sales and Service! These specialisations mark Infinity Group’s knowledge, experience and documented success in implementing Dynamics 365 Sales, Customer Service, Field Service and related tools.
It also recognises our ability to support organisations looking to transform and optimise their sales and service strategies and systems, with an emphasis on understanding customers better and improving experiences.
Partners who receive these specialisations demonstrate the highest standards for service delivery and support, as set out by Microsoft. Requirement criteria include passing technical assessments and meeting benchmarks for customer references and performance.
The specialisations also are testament to the efforts and skills of our employees, who dedicate time to growing their knowledge across Dynamics 365 Sales and Service, including attaining relevant certification and taking a hands-on approach to client deployment.
We plan to continue to lead in these areas, including responding to new Microsoft innovation and sharing best practices with our clients.
Rob Young, CEO of Infinity Group, said of the specialisations: “Receiving the Advanced Specialisation in both Sales and Service truly highlights the expertise and service quality our team of sellers, consultants, engineers and wider team deliver to clients every day.
“We’ve invested time into understanding Dynamics 365 inherently and nothing satisfies us more than being able to use our experience to support our clients in driving digital transformation and achieving our goals. We’re delighted to have that recognised by Microsoft”.
Our other specialisations and awards
This marks Infinity’s third and fourth specialisations, sitting alongside our certification in Small and Midsize Business Management and Low Code Application Development.
We have designations in all six of Microsoft’s solution areas, including Modern Work, Business Applications, Security, Data and AI (Azure), Infrastructure (Azure) and Digital and App Innovation (Azure). In 2024, we also become a member of Microsoft’s Inner Circle.
These accomplishments show our commitment to delivering exemplary Microsoft technology solutions to the market, which will continue in the years to come.
To find out more about how Infinity Group can help you transform your sales and service processes with Dynamics 365, get in touch and speak to our team.
