Over the past few years, the pandemic has caused an upward shift in consumer preferences. Work and lifestyle changes such as flexible and hybrid working setups have caused the needs of customers to rapidly evolve.
To allow commercial partners within the Microsoft ecosystem to keep up the pace with the ever-changing user landscape, Microsoft has designed the Solutions Partner programme to ensure all partners are equipped with the essential resources to facilitate a seamless approach to customer satisfaction.
Infinity Group is no longer a Microsoft Gold Partner
Microsoft announced that as of October 2022, previous Gold and Silver Partner Status, as well as competencies, will no longer be valid. Additionally, all badges have now been removed and will not be promoted; these have now officially transitioned into Solutions Partner Designations.
We are proud to announce that Infinity Group is now a Microsoft Solutions Partner
We are proud to announce our Microsoft Solutions Partner status. This new accreditation will serve as a differentiating factor in the delivery of our targeted solution areas in the wider ecosystem.
To date, Infinity Group holds Solutions Partner designations in Business Applications and Modern Work.
What is a Solutions Partner Designation?
The specialised program is a newly created program by Microsoft to equip partners with the requisite skills training and technical requirements to ensure the delivery of comprehensive client focused solutions, using the power of the cloud.
These Solutions Partner Designations will allow partners to drive digital transformation and change across board.
There are six Solutions Partner designations, namely:
- Solutions Partner for Business Applications
- Solutions Partner for Infrastructure (Azure)
- Solutions Partner for Data and AI (Azure)
- Solutions Partner for Modern Work
- Solutions Partner for Security
- Solutions Partner for Digital and App Innovation (Azure).
What does this mean for Infinity Customers?
In short, nothing. Therefore meaning that our customers do not have to do anything different.
At Infinity Group, we are dedicated to ensuring the delivery of efficient digital transformation and IT support services for each of our customers. This recent change will not impact that.
Spearheading the change is important to us, due to the opportunity it has created to strengthen technical knowledge and skills improvement. Furthermore, it also reflects our ability to align with Microsoft’s core solution areas and focus. Enabling us to deliver further value to all of our customers.
Our latest Solution Partner designations in the Business Applications and Modern Work categories are testament of our dedication to ensuring that our service offerings are tailored to meet the unique needs of customers. Our experienced team of experts will continue to provide the same level of service excellence across both areas.
Infinity Group’s investment in advanced technologies, systems and applications creates the avenue for the delivery of bespoke customer solutions. Furthermore, this strategic partnership with Microsoft will align with our overall objectives of providing high quality expertise and technical experience for users.
Our commitment to the Microsoft Partner Pledge
In 2018, Infinity Group subscribed to the Microsoft Partner Pledge geared at driving societal change. Over this period, we have aligned our operations with the 3 main themes of the pledge, namely Growing Talent, Enhancing Diversity and Inclusion and Shaping a Desirable World for our future. As a business, we firmly believe these key ingredients are necessary in maintaining customer satisfaction, employee engagement, and sustainable business.
Continuing to deliver innovative solutions built on Dynamics 365 and Microsoft 365
We are excited about our new Microsoft Solutions Partner designations and are looking forward to continuing to provide innovative and transformational Business Applications and Modern Work solutions for all our customers. Subsequently, this latest accreditation will contribute to an improvement in agility, flexibility and overall collaboration.
Although there’s been a change in our previous Microsoft Gold Partner status to Solutions Partner, we are poised to delivering even higher standards of execution and solution development. We will continue to bridge the gap between our consumer needs and the modern applications which are required to solve their IT support issues.
Are you interested in knowing more about Infinity Group’s Microsoft Solutions Partner status? Get in touch with our team today.