Microsoft Dynamics 365 is a suite of intelligent applications, aimed to drive business agility and productivity. Despite the benefits, it can also bring complex jargon you need to understand.

If you’re new to Dynamics 365, you will likely hear many different terms mentioned, covering the breath of its functionality and modules.

We know it can be confusing when dealing with terminology you’ve never come across before. It’s hard to know your lifecycle services and united interfaces from your model-driven apps and knowledge bases. Even experienced users may need to refresh themselves on key terms.

That’s why we put together our Dynamics 365 glossary. The glossary lists the common terminology associated with Dynamics 365, as well as more general Microsoft terms and product names.

By reviewing this glossary, you can better grasp core concepts relating to Dynamics 365, explore the differences between its modules and speak confidently with others about it. It will also allow you to navigate Dynamics 365’s key features and improve your familiarity within its environments.

Simply click the first letter of the term you’re looking for to read the definition.