Microsoft Dynamics 365 for Non Profits_

Dynamics 365 provides a robust platform for managing fundraising activities. It enables non-profits to:  

• Track donor information: Capture and store comprehensive donor data, including giving history, preferences and communication history.  

• Segment donors: Identify and segment donor groups based on various criteria, allowing for targeted fundraising campaigns.  

• Automate fundraising processes: Automate tasks such as online donations, event registrations and recurring gifts, saving time and resources.  

• Analyse campaign performance: Track key metrics such as donor acquisition costs, conversion rates and return on investment (ROI) to optimize fundraising strategies. 

Dynamics 365 provides tools to effectively manage volunteers, including:  

• Volunteer recruitment: Recruit, screen and onboard volunteers efficiently.  

• Volunteer scheduling and tracking: Assign volunteers to roles, track their hours and recognise their contributions.  

• Volunteer communication: Communicate effectively with volunteers through various channels, such as email and mobile apps.  

• Volunteer engagement: Foster a strong volunteer community by recognising and appreciating their efforts. 

Dynamics 365 helps non-profits track program outcomes, measure impact and allocate resources effectively. Key features include:  

• Program tracking: Monitor program progress, track key performance indicators (KPIs) and assess program effectiveness.  

• Resource allocation: Allocate resources efficiently based on program needs and budget constraints.  

• Impact reporting: Generate reports and dashboards to demonstrate program impact to donors, funders and stakeholders. 

Yes, Dynamics 365 offers flexible pricing options and is available at discounted rates for eligible non-profits through the Microsoft Non-Profit Program. Additionally, Microsoft provides various resources and support options to help non-profits get started with Dynamics 365, including implementation guidance, training materials and access to a network of non-profit-focused partners. 

Microsoft employs robust security measures to protect data stored in Dynamics 365. This includes data encryption, access controls and regular security audits. Microsoft also complies with industry-standard security certifications and regulations.