Transform and innovate your business with Microsoft Dynamics 365_

Infinity Group are one of the UK’s leading Microsoft Dynamics 365 specialists.

Empower business innovation and efficiency with Microsoft Dynamics 365_

We help businesses achieve digital transformation by implementing Microsoft Dynamics 365, formerly known as Microsoft Dynamics CRM. This powerful platform has the added capability of managing every aspect of your business.

Strategic Dynamics 365 Consultancy

As one of the largest Dynamics partners in the UK with an elite team of certified consultants, Infinity Group work for many well known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack.

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Specialist expertise across all Dynamics 365 applications_

We tailor, implement and support the following applications

Implementation across verticals

We work across a wide range of sectors ranging from Retail, Healthcare, Professional Services and Housing Associations to Non-Profits.

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Transform your entire business with Microsoft Dynamics 365_

Monitor your pipeline

Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.

Personalise the experience

Use intel based on past interactions to personalise customer interactions and continually identify behavioural trends to boost conversion rates.

Improve customer service

Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.

Drive adoption

Using familiar apps you can give your employees insight to enable maximum efficiency and engagement.

Streamline process

Improve business efficiency, refine processes and boost customer service and profitability levels across the board.

Integrate other apps

Use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.

Innovate and grow your business with Dynamics 365_

Achieve your long term business goals by breaking down existing technological bottlenecks and moving your business forward.

Infinity Group work with a wide range of clients across a wide range of sectors to deliver business critical solutions and services across the full application stack. Microsoft Dynamics is also constantly updated in Wave 1 and Wave 2 releases.

Implementing Dynamics 365 in the UK

As one of the specialist Microsoft Dynamics Partners in London, we chose to work exclusively with Microsoft due to the extensive features, licensing options and integration capabilities with the full suite of other products such as SharePoint, Microsoft 365, and Azure.

Flexible licensing options and specialist Consultancy

Dynamics 365 licensing overview

The 365 licensing options are really flexible and enable you to only pay for the features you need. This provides scalability and keeps costs affordable as additional applications can later be added.

Dynamics 365 consultancy

Our specialist Consultancy team can assist companies who are looking to upgrade their current setup or implement one of the applications from scratch and roll it out across the entire organisation. They also provide specialist business audits to improve the current level of process efficiency and bespoke training plans

How we take your business on a transformation journey_

Understand – During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.

Build – We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 Solution.

Streamline – We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 solution.

Transform – Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with Sales, Customer Service, Marketing, Finance and Operations. (if all apps are implemented).

Microsoft Dynamics FAQs

What is Dynamics 365?

Microsoft Dynamics 365 is Microsoft’s business applications platform. It is an umbrella term for a collection of applications covering marketing, sales, customer service, field service, project management, finance, and supply chain management.

Is Dynamics part of Microsoft 365?

Dynamics 365 is separate from Microsoft 365 but the two products work seamlessly together with Teams, Word, Excel, Outlook, OneNote and SharePoint all natively integrated with Dynamics 365.

What is included in Dynamics 365?

Dynamics 365 is licenced per application: marketing, sales, customer service, field service, project management, finance, and supply chain management. It also comes with Power Platform use rights, allowing you to customise and extend the platform with Power Apps, Power Automate, Power Pages, and AI Builder.

What is Microsoft Dynamics 365 used for?

Microsoft Dynamics 365 is used to run key business applications for various departments, including marketing, sales, customer service, field service, project management, finance, and supply chain management.

How much does Dynamics 365 cost?

Dynamics 365 full licences start at £53.40, additional apps (attach licences) then start from £16.40. There are education, government and charity discounts for dynamics licences, and different apps have different pricing. Some are priced per user per month, but others are priced per tenant per month.

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.