Microsoft Dynamics 365 Training_

Generally, it’s possible to gain a basic understanding of Dynamics 365 within a few weeks of dedicated study. However, becoming proficient in the software and mastering all its features and functionalities may take longer. 

As Dynamics 365 is a cloud-based platform, users can experiment with it from any location, including at home.  

We can also deliver our training remotely or on-premises, depending on where your users are based and which best suits your needs. 

Success with Dynamics 365 relies heavily on user adoption. Training is crucial for ensuring that employees effectively utilise the system and maximise its benefits. Here are the key groups that should receive Dynamics 365 training: 

End-users: 

• Sales professionals: Learn how to manage leads, qualify opportunities, track deals and forecast sales. 

• Marketing professionals: Understand how to execute marketing campaigns, track leads and analyse campaign performance. 

• Customer service representatives: Learn how to manage customer interactions, resolve issues and provide excellent customer support. 

• • Operations staff: Understand how to manage orders, track inventory and streamline operational processes. 

Administrators: 

• • Gain in-depth knowledge of system administration tasks, including user management, data security and system configuration. 

Power Users: 

• Employees who require advanced system knowledge to perform their roles effectively, such as key account managers or product specialists. 

Prices for training will vary dependent on the scope of training required and to how many users. Get in touch with us so we can discuss your specific needs and put together a competitive quote, tailored to your business. 

How hard Dynamics 365 is to learn will depend on the existing skills in your business. However, it is designed to be user-friendly, meaning even users with limited experience should be able to use it comfortably with some training. 

By investing in training, you can help your users to use Dynamics 365 in a relatively short time and empower them to get the most out of your solution.