User profiling and user cases
Our process beings, if required, to work with your organisation to capture the current and future end user working scenarios and use cases. By understanding how end user needs and wants to work we can ensure there is a flexible solution available to them.
Design
In the design phase, the interim and future states of the IT environment are carefully planned. This involves designing the architecture for the new Windows 11 and modern desktop environment, including security, compliance, and governance frameworks. Detailed documentation is created, specifying configurations, user access controls, and device management policies. This ensures that all technical requirements are addressed and aligns with the strategic goals established earlier.
Build
During the build phase, the necessary services and infrastructure are set up according to the design specifications. This involves configuring Windows 11 and modern desktop services, setting up user accounts and permissions and establishing security protocols. Custom development may be required to support specific business needs or integrations with existing applications. For AVD and W365 we will deploy these cloud-based solutions and link then with Microsoft Endpoint Manager. We can then publish these services ready for end users to connect and consume.
Testing
Once the build phase is complete, thorough testing is conducted to ensure that all systems and services are functioning as expected. This includes validating data integrity, testing user access and permissions, and conducting security audits. Testing helps identify any issues or discrepancies that need to be addressed before the actual deployment. User acceptance testing (UAT) is also performed to ensure that the new environment meets the users’ needs and expectations.
Deployment
In the deployment phase, the actual device and software deployment takes place. This involves installing Windows 11 on eligible devices, enrolling them into the modern desktop platform, and ensuring that users can access the Microsoft 365 apps and data they need. The deployment plan is executed according to the established timelines, with careful monitoring to address any issues promptly.
Handover and user adoption
After successful deployment, the handover phase involves transferring ownership of the new environment to the organisation’s IT team. Comprehensive documentation is provided, detailing configurations, processes, and support information. Training sessions are conducted to ensure users are comfortable with the new system and can maximise its features. User adoption strategies are implemented to encourage engagement and utilisation of Windows 11 and modern desktop tools, ensuring a smooth transition and realisation of the anticipated benefits.